These terms and conditions are based on models produced by the Office of Fair Trading and The Society of Ticket Agents and Retailers (STAR).
The Events are any event advertised by KINGVENTION. The “Ticket Holder” is the person who is in possession of a ticket, either purchased or otherwise, to any of the Events. The Venue is the associated areas where the Event/s are scheduled to and/or take place at.
  1. Any queries regarding the Terms and Conditions should be raised with KINGVENTION via email prior to purchase. Purchase and/or us of a ticket/s, to any Event/s organised or owned by KINGVENTION shall constitute acceptance of the Full Terms and Conditions of KINGVENTION. The tickets and all title herein, remain the property of KINGVENTION until the Event has taken place.
  2. A booking Fee of £1.50 per ticket will be added to your booking. This fee is not negotiable or refundable even before the cancellation policy kicks in (Paragraph 24.)
  3. The Ticket Holder undertakes to observe and uphold all the terms, conditions, additional directives and statements of KINGVENTION at all times. All directives and statements printed on the tickets, posted or announced at the event form part of these Terms and Conditions. In the instance of a breach of this undertaking KINGVENTION reserves the right to cancel the ticket/s and eject the offender/s and retain all monies paid.
  4. KINGVENTION reserve the right to amend event schedules, performance timings (advertised or otherwise) and advertised programme content, without prior notice and without liability. The tickets are sold for a performance by the headline artiste only. KINGVENTION reserve the right to alter and amend the advertised guest/support artistes/performers, without prior notice and without liability. No refunds or compensation will be offered or considered for the non-appearance of any advertised (or otherwise) guest artiste or supporting artiste.
  5. Admission to the event, car parks and associated areas are at the Ticker Holder’s own risk. Excepting where caused by their act or omission, KINGVENTION and the venue shall not be held liable for any loss, injury or damages sustained within the venue, all designated car parks and all associated areas. There is strictly no admittance to the car parking areas, the venue or its associated areas before the advertised opening times. Please note: Gate/Door Opening times refer to the access to the Auditorium / performance area only and not the car parks.
  6. The Ticket Holder agrees to indemnify KINGVENTION against any loss, injury or damage caused to themselves or others by their own actions, negligence and/or nuisance or by any other person in their care or equipment, apparatus and/or belongings in their possession.
  7. KINGVENTION reserves the right to refuse admission, void tickets and/or eject, without refund, any person/s who, refuse a security (person and/or belongings) search, fails to produce proof of identity or age, are under the influence of alcohol or drugs or in their opinion, may provoke a breach of the peace, jeopardize the health, safety and enjoyment of others, or damage the fame and reputation of the Event/s.
  8. Wherever possible, car parking will be provided but without guarantee and liability. KINGVENTION reserve the rights to charge for this facility or withdraw it, without prior notice. Note: In the instance of KINGVENTION or the venue providing car/vehicle parking facilities/areas, they are open prior to Gate/Door times. Consult your ticket at the point of purchase, for further details.
  9. Unauthorised photography, video, audio recording and transmission of the Event/s, the performers and the performance for professional purposes or financial gain is strictly forbidden. Unauthorised photography, video, audio recording and transmission of the Event/s, the performers and the performance for personal use in designated area is strictly forbidden. Video and Audio recording of the show, conversations or performance without notice is not permitted. KINGVENTION keeps the rights to all footage or audio recording. Any person found doing the above will be asked to delete any recording immediately, confiscate any equipment and also ask the person to leave the event without any notice or refund. KINGVENTION will engage legal actions if the above is not met. Professional audio and imaging equipment are forbidden inside the Venue. Small hand-held personal cameras without enhanced lenses are permitted. Video cameras of all types are not permitted. All unauthorised equipment will be confiscated and retained until a later date, at the owner’s own risk and without liability to KINGVENTION. It is not KINGVENTION responsibility to safeguard any confiscated items including Professional Camera equipment, image and audio equipment, against damage or loss. So don’t bring any!
  10. Ticket Holders consent to being photographed, filmed and sound recorded as an audience without payment, and to their image being used by KINGVENTION in all matters relating to the Event and any future promotions.
  11. Excepting where clause 12 applies there are no refunds under any circumstances. No duplicate or replacement tickets will be issued under any circumstances.
  12. Inclement weather all scheduled open-air events will still proceed in inclement weather. Ticket Holders are advised to make their own, appropriate arrangements to protect themselves against the weather conditions. Tents, gazebos, windbreaks or similar items are forbidden inside the arena at all times. Should inclement weather prevail, ticket holders are advised to consider bringing / using foldaway, hooded, waterproof clothing. Umbrellas / Parasols may not be brought into the area under any circumstances and will be confiscated, without liability, at the point of entry. It is not KINGVENTION responsibility to safeguard any confiscated items including umbrellas or parasols, against damage or loss.
  13. Should it occur that the Event is cancelled through lack of support, only the face value of the ticket may be refunded by KINGVENTION. Any booking fees and/or charges are made by a box office/supplier at the point of purchase and are not the responsibility of KINGVENTION and are a contract between the purchaser and the box office/agent. KINGVENTION advise purchasing tickets only through authorised outlets appointed by KINGVENTION.
  14. All Events are by general admission and, unless stated otherwise, no seating is provided. The reserving of, or the preparing of areas for later occupation, or the construction of boundary markers at any time, is not permitted. KINGVENTION reserve the right to dismantle any area, which in their opinion has been reserved. Any equipment, property or items therein may be moved away, at the owner’s risk.
  15. It is the responsibility of the Ticket Holder to carry a valid receipt/ticket or pass to the Event at all times. Failure to produce the appropriate receipt/ticket or pass, when so requested by the agents of KINGVENTION, may result in the person being ejected from the event, without later claim or compensation. There is no re-admission unless at KINGVENTION’s discretion.
  16. In the interest of public safety KINGVENTION the following items and activities are forbidden inside the Venue, all car parks and all associated areas for the duration of ALL (Category A, B & C) outdoor events organised by KINGVENTION: – BALL GAMES, FRISBEES and similar activities. NAKED FLAMES, BARBECUES, STOVES, UNPROTECTED CANDLES, FIREWORKS, FLARES, AEROSOLS, KLAXONS / AIR HORNS, INFLAMMABLE LIQUIDS, GAZEBOES, WINDBREAKS, TENTS AND SIMILAR STRUCTURES, PLACARDS or BANNERS ON / POLES, WHISTLES, LASERS OR SHARP OBJECTS, WEAPONS OR ITEMS THAT CAN BE USED AS WEAPONS, UNLICENSED OR COUNTERFEIT CONCERT OR ARTISTE MERCHANDISE, ILLEGAL SUBSTANCES or any other item that KINGVENTION may consider to be unsuitable or unsafe. Illegal substances, prohibited or unsafe items will be confiscated at the owner’s own risk and without liability to KINGVENTION. If in doubt about any permitted item enquire at the point of purchase.
  17. KINGVENTION reserves the right to offer tickets at a reduced price if purchased in advance or prior to a certain date or purchased in “group” quantities/amounts. Should any tickets be made available for sale on the day of the concert /event, KINGVENTION reserves the right to sell all such tickets solely at the venue, at the full (on the day) price, plus any box office charges, whether advertised or not, that may apply on the day.
  18. KINGVENTION do not recognise nor support the secondary ticket market. KINGVENTION are not responsible to or liable in anyway whatsoever to provide entry to the Event, or any service / concert as advertised as / at the Event / the Venue, to the purchaser or person/s in possession of a ticket obtained from any source other than KINGVENTION authorised and official agents All tickets are non-transferable and rights of entitlement are only applicable to the bona-fide original purchaser. TICKETS MAY NOT TO BE RE-SOLD / SOLD ON OR PASSED ON TO A THIRD PERSON IN GRACE OR FAVOUR, without the written permission of KINGVENTION.
  19. Lost, misplaced or damaged tickets will not be replaced under any circumstances.
  20. LATE ARRIVAL It is the responsibility of the Ticket Holder to plan their journey allowing sufficient time for unexpected occurrences, weather conditions, traffic congestion en route and approaching the venue, to arrive at the venue in time for the performance. It is not KINGVENTION’s responsibility to advise / inform the Ticket Holder of any road works, incident or occurrence that may delay the Ticket Holder’s arrival at the venue. Although every effort is made to run to schedule, the advertised performance / concert timings may be brought forward or delayed without notice. Under no circumstances whatsoever will KINGVENTION refund or compensate for late or non-arrivals or any amendment to the artistes advertised performance times, howsoever caused.
  21. SPECIAL NEEDS Please enquire at the point of purchase or visit the event website for services provided. Where possible and appropriate Disabled Parking spaces and a wheelchair-viewing platform may be provided. Subject to space being available, one carer per charge may be allowed access to this facility, but this cannot be guaranteed. Able-bodied Ticket Holders who abuse this facility without the written permission of KINGVENTION will be ejected from the Event without refund. Some events may be unsuitable for advance pregnancy or people generally unable to stand for long periods. Rugs may be used at the owner’s own risk and can only be sited on the rear perimeter of the standing audience. Ticket Holders are warned of the potential dangers (e.g. crushing and trampling) if in a sitting position within or close to a standing audience.
  22. CHILDREN ENTRY: Kids that are 10 and under are free to enter KINGVENTION with a paid adult (limit 2 kids per paid adult ticket). Gold & Silver Tickets require children to have paid ticket at same level as accompanying adult.
  23. WARNING CCTV cameras are likely to be operational at KINGVENTION’s events. Exposure to amplified sound may cause damage to hearing. Strobe lighting, smoke and special effects will be used in the production of events. NOTE: Due to the sheer number of people / vehicles trying to leave all at the same time, it is unavoidable that queues and possibly lengthy delays will be experienced following the Event. Obviously, for any vehicle at the back of a queue it will take some time to exit. Breaking line and attempting to queue jump only causes unnecessary bottlenecks and jams and interferes with the free flow of other vehicles, resulting in even longer time in a queue. Be patient and follow the marshals directions, they are there to assist. It is just as much in their interest to get your vehicle off site as soon as possible. FORCE MAJEURE: KINGVENTION reserves the rights to cancel, postpone or abandon the Event/s because of circumstances beyond their control and without any refund whatsoever.
  24. CANCELLATION: Ticket(s) are non-refundable or exchangeable. Ticket(s) can be transferred upon notifying KINGVENTION via email at with the new name of the ticket holder and ticket(s) number(s). This follows the standard style procedure of all major concerts and events. You can also upgrade your ticket(s) when/if possible, please email with your request of upgrade.
  25. Any existent ticket holders who have purchased ticket(s) through KINGVENTION and decided to enter any competition(s) to win further ticket(s) will not be legible to refund for the bought ticket(s) and/or winning ticket(s).
Welcome to KINGVENTION. The following are the rules or “Terms” that govern use of the KINGVENTION website (“Site”). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. KINGVENTION, SIXTEEN11 MEDIA GROUP and their respective affiliates and subsidiaries reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms of Use, KINGVENTION may terminate your use of the Site, bar you from future use of the Site, cancel your ticket order, and/or take appropriate legal action against you.
Permitted Use
You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorised by KINGVENTION to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorised by KINGVENTION to do so. The content and software on this Site is the property of KINGVENTION and/or its suppliers and is protected by U.S. and international copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.
KINGVENTION does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an “as-is” and “as-available” basis. KINGVENTION cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. KINGVENTION disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. KINGVENTION will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages. KINGVENTION makes no guarantee of any specific result from use of this Site or use of the KINGVENTION service. KINGVENTION disclaims any and all liability for the acts, omissions and conduct of any third party users, KINGVENTION users, advertisers and/or sponsors on the Site, in connection with the KINGVENTION service or otherwise related to your use of the Site and/or the KINGVENTION service. KINGVENTION is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to KINGVENTION. KINGVENTION may investigate the claim and take appropriate action, in its sole discretion.
KINGVENTION logos as well as KINGVENTION and design found on this site are registered trademarks of SIXTEEN11 MEDIA GROUP UK. KINGVENTION’s trademarks may be used publicly only with the written permission of KINGVENTION. Trade Marks Registration Number: UK00003128061.
Ownership of Materials
All materials on KINGVENTION’s website are copyrighted and are protected under treaty provisions and world-wide copyright laws. KINGVENTION’s materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without KINGVENTION’s written permission. Except as expressly stated in the limited licence provision of these terms and conditions, KINGVENTION does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.
Copyright Policy
We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defence or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or public rights). After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users’ rights to use and/or access this Site. We may, also in our sole discretion, decide to terminate a user’s rights to use or access the Site prior to that time if we believe that the alleged infringement has occurred.
Links and Search Results
The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. KINGVENTION has no control over these sites or the content within them. KINGVENTION cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. KINGVENTION does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against KINGVENTION for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us using by email at and we will investigate your claim and take any actions we deem appropriate in our sole discretion.
Prohibited Content
The following is a partial list of the kind of Content which is illegal or prohibited on the Site. It includes Content that:
  • is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors;
  • harasses or advocates harassment of another person;
  • involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
  • promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
  • promotes an illegal or unauthorised copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • displays pornographic or sexually explicit material of any kind;
  • provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
  • solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
  • engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
Offline Conduct
Although KINGVENTION cannot monitor the conduct of its Users off the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any User without their prior explicit consent.
No Commercial Use
No area of this Site may be used by our visitors for any commercial purposes such as to conduct sales of tickets, merchandise or services of any kind. You must obtain our prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication to the extent you are doing so legally. Without limiting the foregoing, you may not use this Site to resell or link to other sites for the purpose of selling tickets of any kind, to the extent you are doing so legally. We will investigate and take appropriate legal action against anyone who breaches this provision, including without limitation, removing the offending communication from the Site and barring anyone breaching this provision from use of the Site. We reserve the right to block access to this Site or KINGVENTION’s other services, or to cancel a ticket order or ticket with respect to any person who is known or reasonably believed to be: a) acting unlawfully, or breaching these Terms, or infringing KINGVENTION’s rights, or utilising automated means to process or place ticket orders, or whose ticket order exceeds the stated limit; or b) associated with any person who is known or reasonably believed to be acting unlawfully, or breaching these Terms, or infringing KINGVENTION’s rights, or utilising automated means to process or place ticket orders, or whose ticket order exceeds the stated limit. Exceeding any limitations or breaching any terms on the Site will be deemed to be a breach of these Terms.
Access and Interference
You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without our prior express written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the KINGVENTION website. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from our website without the prior express written permission of KINGVENTION.
Unauthorised Use of the Site
Illegal and/or unauthorised uses of the Site, including, but not limited to, unauthorised ticket sales, unauthorised framing of or linking to the Site, or unauthorised use of any robot, spider or other automated device on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.
Violation of the Terms
You understand and agree that in KINGVENTION’s sole discretion, and without prior notice, KINGVENTION may terminate your access to the Site, cancel your ticket order or exercise any other remedy available and remove any unauthorised User Content, if KINGVENTION believes that the User Content you provided has violated or is inconsistent with these Terms of Use violated the rights of KINGVENTION, another User or the law. You agree that monetary damages may not provide a sufficient remedy to KINGVENTION for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. KINGVENTION may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. KINGVENTION is not required to provide any refund to you if you are terminated as a User because you have violated these Terms of Use.
Limitation on Liability
Except in jurisdictions where such provisions are restricted, in no event will KINGVENTION be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits, even if KINGVENTION has been advised of the possibility of such damages.
This site is controlled and operated by KINGVENTION from its offices in the United Kingdom. If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed and construed by English law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to this site, litigation must be brought in court in London, England without regard to its conflict of law provisions.
You agree to indemnify and hold KINGVENTION, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.
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